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Talk to our team at 7 Gold Casino

Talk to us now

Agents reply around the clock. Logged-in players get their account pulled up instantly.

Help with your account

Track a payout, check verification status or update your limits from the cashier.

First time here?

Sign up, verify your email and claim the welcome package on your first deposit.

Start with a bonus

300% up to £1,500

Question sorted? Your first deposit comes with the welcome package.

7Gold welcome bonus

How we help

Questions about your account, a payment or a game go to one team. We answer every message, in the order it arrives.

Identity checks

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

Help us help you faster

Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.

Taking a break

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Contact channels

Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].

Escalating an issue

Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.

Hours and response times

We are online 24/7. Typical reply time: a few minutes on live chat.

We read everything

Thanks for playing with 7Gold. If we got something wrong, tell us.

Send us a message

Play while you wait